Frequently Asked Questions

1. How do I redeem a GiftCard.com gift card?

   Click on “Redeem GiftCards” and follow the simple instructions to create an account. Once you’ve created an account with credit, you are ready to select the gift card or cards you’d like to purchase.

2. Why do I need to create an account?

   You must register your gift cards in order to apply credit to your personal shopping account with 1-800-GiftCard.Com.

3. What do I need to create my account?

   You must provide an email address and define your own password. If you do not have an email account, call 1-800-GiftCard® and a customer service representative will do everything online for you.

4. What if I have more than one GiftCard.com gift card?

   You simply access your account and add the gift card number to your account. This will increase the balance of funds available.

5. If I have not received a gift card from someone, can I still buy gift cards on 1-800-GiftCard?

   Yes! Simply select the merchant from which you want to purchase a gift card and our site will take you directly to theirs to complete the transaction.

6. How long will it take for me to receive my gift cards or e-certificates?

   Each of our affiliate sites will show you shipping options available and how much time it takes to receive their products. Often, the information is included in a confirmation email delivered once you’ve placed your order. Typically, e-certificates are delivered within 24-hours of order placement.